Who do I contact to complain about an airline?
Who do I contact to complain about an airline?
Surely they have contact information on their website. Or you an contact the Better Business Bureau. If the business won't do anything usually the BBB will pressure them to do something about whatever issue you are having.
FAA. For safety complaints. And for all others.
The airline's complaints department would be the first place.
Beyond that - depends what country you're in.
First, you should take your complaint directly to the airline or airport. You can refer your complaint:
< To an alternate dispute resolution (ADR) body
If the airline or airport does not have an agreement with an
ADR, you can refer your complaint to the CAA
Or take direct legal action.
The same place you go when you have had a good flight and also tell them.
Suggest you contact customer service to get started.
As their are about 5,000 Airlines on the planet it helps to get a better answer if you specify the Airline or country you are concerned about.
Many post their complaints online for the world to see. Try facebooklet or twitter something.
The airline first of all.
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