In what circumstances would an airline refund a customer after 24 hours?
In what circumstances would an airline refund a customer after 24 hours? - 1
The customer bought a refundable ticket (more expensive). Other than that, read the terms and conditions you agreed to when you bought the ticket.
If the customer bought a Full-Fare unrestricted ticket that allows them to cancel their ticket and get a refund.
If there are severe weather conditions that occur(I.E. A Hurricane, Blizzard.etc), but in this case only if you are traveling involves one of the affected airports.
You call them up and get the 1 in a million customer service agent and give them a 1 in a million story as to why you have to cancel and need a refund.
If you purchased travel insurance with the "Cancel for any reason" rider, you can get your money back too
If you bought a fully refundable ticket
If you bought travel insurance and had a reason to cancel that was covered under your policy (in that case the insurance would refund you, not the airline)
If there's some extreme circumstance out of your control (such as extreme weather at your departure or destination site)
Rarely, in the case of extreme personal circumstances (and this involves getting the right representative who is willing AND able to help you)
In any other case, you might get credit toward a future flight. You might be out all your money though.
Basically unless it was a fully flexible ticket, and not all airlines offer them! It really is down to the airline's discretion, normally for non-refundable tickets, options for refund are extremely limited, ranging from just taxes being return with or without a cancellation fee to credit on a future flight, very few would consider a full refund on a non refundable ticket.
NOT when you discovered too late that you had just paid the fare for a Nigerian scammer who swore he loved you and was dying to visit.
Only for a emergency case than it can be happen
A full fare refundable ticket, a cancelled flight, or a good sob story and a gullible customer relations guy.
Either you bought a fully refundable ticket, or you had a legitimate emergency (death in the family that could be proven- often times they will ask for a copy of a death certificate).
- I will be arriving in the UK at the airport at the early hours of the morning. Is it ok to wait for 8 hours for when my coach leaves? My coach will leave the airport 8 hours after my plane lands at the airport. Is it ok to wait 8 hours in the airport for the coach?
- My flight got moved to the next morning after I waited in the airport for 7 hours. Do I have a chance at a successful complaint? It was pouring outside, and the flight got delayed heavily. When it finally got there 5 hours later, the pilots said they were done for the day, and they moved the flight to early the next day. Of course, I chose to get the full refund and bail on the flight. Should I complain? (The airline is United)
- Will Ryanair refund tickets when my son (although not flying) has been taken into hospital seriously ill? I was due to fly with Ryanair this week but my son has been taken into hospital so I can't go away (and other kids are all seriously ill at home with chronic diarrhoea. Plus I have had the same until today. Will Ryanair refund the costs? Or do I leave my partner to look after the kids and fly despite all the illnesses?
- Am I entitled to a refund for a medical emergency? I purchased tickets from Condor airlines (via CheapOair) last spring for a trip to Italy. The day before our departure date, I was taken to the emergency room with a bleeding ulcer (a condition I had never experienced before). While I was in intensive care unit, my wife called Condor to cancel our plane reservations for the next day. Condor then charged us a $400 cancellation fee. When a refund never arrived, I contacted them and I was told we would receive no refund.