Can I dispute a portion of a charge for a vacation purchased through Travelocity?
So I purchased a NONREFUNDABLE, yes I know, bundle through Travelocity. My first time ever. Total cost $1200. From Pensacola FL, to Charlotte NC, to London - and then twelve days later from London, to Dublin, to Philadelphia, back to Pensacola.
Now what I was trying to do (due to work changes) was change my entire return flight to a simple one way, nonstop flight from London to Bucharest, Romania instead. Considering a flight from LON to Bucharest costs only about 150$ I was (naively) thinking I would get some of my money back…
But Travelocity has said that they can't make the change - but they can cancel the return leg for an extra $300 and then I would have to purchase the one way ticket myself. Total cost $450 EXTRA.
So I'm curious - does someone know if I can contact my bank (BOA) and dispute only $300 worth of the original $1200 charge?
I think that would be just about how much the entire return leg cost Travelocity considering it includes a flight through American Eagle (Philadelphia back to Pensacola), which is American Airlines domestic jet service. I figure that return leg alone would have cost me $1,500 or more if I had purchased it directly through American so $300 is not unfair.
Well, you can dispute it, but you will probably not "win" so to speak.
Your rights are spelled out in the terms that you were given a chance to read when you purchased the ticket. You did read those terms, did you not?
No chance of getting your money back.
You can dispute it. DO NOT expect your Bank to only pay part of the invoice/credit charge.
Travelocity and everyone else charge what they charge, They are just ticket sellers. What they pay the Airline is what they pay the Airline.
YOU are not paying the Airline for anything.
When you purchase something from one of these sites they give you a chance to read the rules. In particular the part about refunds, cancellations and changes suggest you now read it and determine what your options are.
It really does not matter what you think they should do. You have already agreed to a set of rules and procedures.
It appears you did not read it.
good Luck with your attempt to get stuff for free or a reduced price.
NONREFUNDABLE
Which part of that word is difficult for you to understand?
Do you know what non refundable means?
No, it would be pointless as the t&cs spell out what you can and can't do. You don't say how you will return from Bucharest, as you do realise you can't stay in Europe indefinitely? So are you planning another flight from there? More money?
No chance. You booked a flight; there's always a fee to change booked flights, if it's even permitted (which non-refundable ones aren't). The T&Cs would make this clear.
You will not be getting a refund.
Can you? Yeah sure but don't expect BOA to do anything.
You can try to dispute it, but there's really no chance that you will win. You agreed to the terms of this ticket when you purchased it. You can't get your money back just because you changed your mind. Nonrefundable tickets are just that - nonrefundable. You don't get your money back.
I think your own use of the word 'naively' gets to the root of the problem.
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