Hi so I tried to book the ticket yesterday on my laptop in delta airline, and when I confirm to purchase, the error screen came up and said "Unable to process. We're sorry, we're unable to process your request. Please try again later."
Then I checked my bank account to check my balance and it charged me for the plane ticket!
I didn't get any confirmation code or anything like that.
So I called delta last night and they said something about pending the charge.
They said my money will be fall of in couple days
But, when I see my transaction record in my bank account, it shows that the money is given to delta airline.
I just don't understand this whole process of pending
I'm curious when I can get my money back? And whether or not I can trust delta.
I called them couple of times and first, they said it will take 72 hours. The second time they said within 24 hours… They keep changing their words and I don't know which one to believe.
I just want my money back As soon as possible!
So, my ultimate question is… How long does it take to get my money back? (when dies pending charge will be fall off?)